Shipping and Returns

Shipping

Our tees ship within Australia only. Postage is $9.95, or free on orders over $150. Orders are sent within 3 business days and you'll get an email with tracking once it's on its way.

Exchanges and returns

Our tees are made in small runs, so I've kept this simple.

Wrong size. Email me within 14 days of delivery, before you send anything back, with your order number and the size you'd like instead. I'll confirm that size is in stock and let you know where to post the tee. Please don't return it until I've confirmed. The tee needs to be unworn, unwashed and in its original condition and I'll check it when it arrives. You cover the return postage and I'll post the new size to you at no extra cost.

If your size isn't available. Numbers are limited, so I may not have the size you want. In that case I'll offer you store credit for the price of the tee instead. I don't offer cash refunds for change of mind, so please check the size measurements on the product page before ordering.

Faulty or not as described. If your tee arrives damaged or has a fault, email me as soon as you notice, with your order number and clear photos showing the problem. I'll review it and reply within 3 business days. I may ask you to send the tee back so I can inspect it. If it's a genuine fault, I'll replace it or refund you and cover the return postage. This is in line with Australian Consumer Law.

What isn't covered. Damage that happens after delivery isn't a fault. That includes wear and tear, stains, alterations, and shrinking, stretching or fading from washing that doesn't follow the care instructions. Each claim is assessed individually. If I find the damage wasn't a fault, I can't offer an exchange, credit or refund.

Questions before you order are always welcome. hello@sheknowsgreece.com

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